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Candy Casino VIP Program: Levels, Rewards and Rules

For Candy Casino in Australia, the VIP Program brings together 10 levels of free bonuses, free spins and cashback. Here is how the rewards are arranged, what wagering applies, and what to check before requesting a Withdrawal.

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How the VIP Program works and who can use it

The Candy Casino VIP Program has 10 levels. Each level has its own reward package, while VIP periodic bonuses use a separate set of wagering and expiry rules. The programme is available to players who have made at least 1 previous deposit.

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The rewards start with free spins at the early levels, then add free bonus amounts alongside more spins as the level number rises. Cashback also increases through the levels, reaching 15% at Level 10. The exact package matters, so it is worth checking your current level before activating anything.

The ten VIP levels and the reward attached to each

Here is the full level structure in one place. Free bonus amounts and free spins are shown together where both are part of the same level reward.

LevelRewardCashback
Level 110 free spins5%
Level 215 free spins5%
Level 330 free spins5%
Level 4$10 free bonus + 50 free spins6%
Level 5$30 free bonus + 50 free spins7%
Level 6$100 free bonus + 50 free spins8%
Level 7$500 free bonus + 50 free spins9%
Level 8$1,000 free bonus + 100 free spins10%
Level 9$5,000 free bonus12%
Level 10$15,000 free bonus15%

The early rewards focus on spins, while Levels 4 to 8 combine a free bonus with spins. Levels 9 and 10 move to the largest free bonus amounts in the programme. Treat every reward as promotional play rather than guaranteed income: the wagering rules still apply before eligible winnings can be withdrawn.

The listed spin stakes by level

The VIP terms also attach a bet per spin to several level rewards. Levels 1 and 2 use €/$0.20 per spin. Levels 3, 4, 5 and 6 use €/$0.40, Level 7 uses €/$0.80, and Level 8 uses €/$1.00.

VIP periodic bonuses: wagering and the three-day clock

VIP periodic bonuses have two separate components. The free bonus component carries 3×B wagering, while the free-spin component carries 1×B wagering on the free-spin winnings. Keeping those components separate makes the calculation much easier.

For example, if the free bonus component is $10, applying 3×B gives $30 in wagering for that component. If the free spins produce $8 in winnings, 1×B means $8 in wagering on the free-spin component. These are worked examples of the stated multipliers, not a promise about the amount you will win.

Bonus play also has game-contribution rules. Slots contribute 100% to bonus wagering, while live games and table games contribute 0%. That means a table or live-casino session should not be treated as an equal substitute for slot play when you are working through a bonus condition.

How to use a VIP reward from login to play

There is no need to guess which reward you are using. A simple check before play can help you keep the level reward, spin stake and wagering requirement clear.

  1. Sign in

    Use the “Log in” button to reach your account. If you cannot remember your password, the “Forgot your password?” link is available.

  2. Identify the active VIP reward

    Check the level attached to your account and read the reward components together. Note whether it includes free spins, a free bonus, cashback, or a combination.

  3. Check the spin stake

    Where a bet per spin is shown, use the listed amount for that level. The stated figures range from €/$0.20 to €/$1.00 across Levels 1 to 8.

  4. Apply the right wagering rule

    Use 3×B for the free bonus component and 1×B for free-spin winnings from a VIP periodic bonus. Do not combine the two calculations into one figure.

  5. Watch the expiry period

    VIP periodic free spins expire 3 days after claiming, so plan your play around that deadline rather than activating them well before you can use them.

You can ask customer support about account management if a reward needs clarification. Live chat operates 24 hours a day, 7 days a week, and email support is available as well.

VIP winnings and Withdrawal: verification and turnover conditions

Before requesting a Withdrawal, the account must be fully verified. Candy Casino requires a passport or ID and a selfie with the document. If you used a credit card, you also need to provide the front of the card, with the first 6 and last 4 digits visible and CVV2 hidden.

Verification is completed within 24 hours of submitting the last document. If verification is not completed within 7 days, the account is closed until verification is done, and a monthly fee of $7 is charged during the verification period.

ConditionRuleHow it affects your play
Minimum total wager$10 in totalThis is required to activate the withdrawal function.
Deposit turnover3× deposit turnoverThe deposit turnover condition must be met before withdrawal.
Unmet deposit turnover20% withheldThe casino withholds 20% of the withdrawal amount if the 3× condition is not met.
Deposit wagering contributionTable and live casino contribute 15%These games count at a reduced rate towards the deposit wagering condition.
Deposit wagering exclusionSlots are excludedSlot play does not count towards the 3× deposit turnover condition.

The deposit turnover rule sits alongside the VIP reward rules, so check both before requesting a payout. Also make sure the payment name and account holder name match the registered player account name.

Managing VIP play on mobile, with support and limits in place

The website is accessible on mobile browsers, which lets you check the account and VIP information from a phone. If you are comparing browser play with a Mobile App, the mobile-browser option is the route confirmed for using the website.

You can request daily, weekly or monthly deposit limits by contacting email support. Self-exclusion and account closure are also available through customer support. These controls are useful before claiming a reward, especially when a VIP package includes several components with different wagering rules.

Keep play to the 18+ age requirement.
Use one account only; the account rule applies per player, household, IP address and PC.
Check the reward level before activating a VIP periodic bonus.
Write down the wagering multiplier and the 3-day free-spin expiry.
Set a deposit limit that fits your entertainment budget.

If you are preparing a Review of your VIP experience, record the level, reward type, listed spin stake and expiry as you go. That gives you a clearer picture than judging the offer from the headline free bonus alone.

VIP Program: your questions

How many levels are in the Candy Casino VIP Program?

There are 10 VIP levels. Rewards range from free spins at the early levels to free bonus amounts, spins and cashback at the higher levels.

What is the wagering rule for a VIP periodic bonus?

The free bonus component uses 3×B wagering. Free-spin winnings from the periodic bonus use 1×B wagering.

How long do VIP periodic free spins last?

They expire 3 days after claiming. Activate them when you have enough time to use them within that period.

What is the minimum requirement to be eligible for VIP bonuses?

The stated eligibility condition is that you have made at least 1 previous deposit.

What bet per spin applies to VIP rewards?

Levels 1 and 2 use €/$0.20 per spin, Levels 3 to 6 use €/$0.40, Level 7 uses €/$0.80 and Level 8 uses €/$1.00.

Can I use Candy Casino VIP rewards on my phone?

Yes. The website is accessible through mobile browsers, so you can manage your account and check VIP information from a phone.

What must I complete before making a Withdrawal?

Your account must be fully verified, and you must have wagered at least $10 in total to activate the withdrawal function. A passport or ID and a selfie with the document are required for verification.